CLIENT POLICY

Respect & Comfort

Respect, comfort, and understanding are the foundation of every appointment. A safe and welcoming environment is always provided, and the same level of respect and professionalism is expected from all clients.

Consultations

All appointments require a consultation—either in person or via video. After a successful consultation, a date and time can be secured with a $50 non-refundable deposit, which will be applied toward the final service total. No appointment will be booked without a completed consultation and deposit.

Services

Specialties include braids, locs, natural and protective styles, and custom wig creations. A lookbook is available upon request.

As a traveling artist with multiple professional commitments, each appointment is carefully scheduled for the specific service discussed during the consultation. Changes to the service type or style are not permitted once the appointment is confirmed, including during or near the end of the service.

Hair Preparation

Currently not licensed to cut or wash hair. Barber school begins in early 2026. If a cut or trim is needed, referrals can be provided to licensed stylists who specialize in cutting.
Clients must arrive with hair washed, conditioned, and detangled. A light blow-dry will be provided if hair is damp or wet upon arrival.

Service List

Only services listed on the official service menu are offered. If a desired service is not listed, it is not currently available.

Inquiries

For any additional questions or clarifications not covered in this policy, please send an inquiry via email or the booking platform before scheduling.

Thank you for reading and understanding these policies before booking.